FAQ

FAQ2021-01-18T12:53:34+00:00
What if I have concerns about the location I have chosen?2020-04-08T14:51:06+00:00

If you have concerns, we ask that you contact us and we will schedule an on site visit of your location. On site visits are free and they do not obligate you to book with our company.

How much power is required for the lighting?2020-04-08T14:50:42+00:00

Regular power outlets are sufficient.

Are you able to anchor tents on solid ground, such as asphalt?2020-04-08T14:50:11+00:00

Yes we are equipped to anchor tents on asphalt surfaces. If a tent needs to be set up on asphalt, we recommend a site visit prior to setup.

How big a tent should you rent?2020-04-08T14:49:35+00:00

The size of tent you will require depends on what will be taking place inside the tent. When contacting us, we will be able to recommend different options that will meet your required needs.

Will I require a permit when renting a tent?2020-04-08T14:48:21+00:00

Depending on where we are setting up, permits are sometimes required. When inquiring about our tent rentals, we will be able to assist you if needed.

What happens if items are damaged or missing?2020-04-08T14:46:48+00:00

If items are damage or misplaced during your reservation, you will be responsible to pay the replacement fee of the damaged or missing items.

Do I need to be present while you are setting up?2020-04-08T14:45:41+00:00

No but it is recommended that someone does meet us on site before we start setting up. If we have visited the site prior to setting up, you do not need to be present.

How long do I get to keep my rental items?2020-04-08T14:44:20+00:00

We normally allow clients to keep the items 3 – 4 days. Setup usually takes place a few days prior to your event, and take down is a few days after your event. This is something we can discuss further in the booking process, but be assured that we will make every effort to proceed in a way that is convenient for you.

Can I make changes to my order as we get closer to my reception?2020-04-08T14:44:03+00:00

You may make changes right up until the day before the scheduled setup.

What type of payment do you accept?2020-04-08T14:42:22+00:00

We accept credit card, cheques, and cash.

Do you require a deposit on bookings and if so how much?2020-04-08T14:41:11+00:00

Yes, a 25% deposit is required in order to formally reserve all the items. The remaining balance is due prior to setup. If you make modifications to your order after sending your deposit, we will apply the changes to the owing balance.

How long in advance should I book my tent and accessories?2020-04-08T14:36:48+00:00

Bookings are on a first come, first serve basis. We do have an inventory of tents and accessories, but the sooner you can let us know of your intentions, the better it is.

What is the best way to proceed if I want to book a tent and accessories?2020-04-08T14:36:31+00:00

The best course of action is to contact us by phone (506-863-4649) or by email (info@mrtentrentals.com). Once we have established contact, we can schedule an on site visit if needed.

What is included in your tent rental prices? Do the prices include sidewalls?2020-04-08T14:36:07+00:00

Our tent rental pricing includes setup, take down and window sidewalls. Prices do not include lighting. Delivery charges may also apply depending on the location of your event.

What type of information will I need when requesting a quote?2020-04-08T14:35:41+00:00

Type of event, event location, event date, number of people attending your event, and type of accessories needed are all good information to have, but they are not obligated when requesting a quote or general pricing information.

If I have a problem after hours or during the weekend, can you be contacted?2020-04-08T14:16:52+00:00

Yes we are available after hours and on weekends to answer any questions you may have. We can be contacted at 506-955-2290.

OUR CLIENT FEEDBACK

“I would recommend M&R Tent Rental to anyone looking to rent a tent and accessories for a wedding reception. The service we received from these guys is above and beyond any other vendors we dealt with for our wedding reception. I also have to mention that when we shopped around for prices, these guys had the best prices around. Quality service and great prices is what M&R Tent Rentals provided. Thank you guys!!”

Sara, Hampton, NB

“M&R Tent Rentals offered above average service from the first day I spoke to them right up until the follow up call after the wedding reception. I had a lot of questions in the months leading up to our wedding and all my questions were always answered very quickly. I cannot say enough about the set-up team, they were polite and helpful during the entire time they were on site. I have and will continue to recommend this company.”

Melanie, Shediac, NB

“I have rented tents in the past from other suppliers, and I must say that my experience with these guys surpassed any prior experiences. When I needed clarifications or had questions, I always felt I was their top priority and that was important for me. In addition, the equipment we rented was very clean (white) and this has not always been the case with other suppliers. Thank you Matt and Remi!”

Ryan , Miramichi, NB

“M&R Tent Rentals played a very important role in our big day and for that we are very thankful. We contacted the company approximately 1 year prior to our wedding day and we were in constant communication with them all through the months leading to our wedding. They even visited our site to make sure the tent we wanted would fit and they also provided some valuable suggestions during the site visit. M&R Tent Rentals was recommended to us by friends and we will surely be recommending this company to our friends and family. Thank you :)”

Melissa , Amherst Shore, NS

“After checking around with different tent rental providers, we decided to go with M&R Tent Rentals because they had very competitive pricing and they also offered wedding packages which made things so much easier for us. We choose a package that suited our needs and that was that. The tent was setup on the Thursday morning which was ideal because we were able to finish decorating on Thursday night and the tent was pick-up on Monday which allowed us to take everything down on Sunday. I will surely recommend this company to anyone. Thanks!”

Laura , Murray Corner, NB

“These guys made things so simple for us. They were honest and down to earth from the first time I called in to the time the tent was taken down. I had a lot of questions and they took time to answer all of them and in most cases offer valuable suggestions. The whole process was done with professionalism and you could really tell that these guys were experienced.”

Shawn , Memramcook, NB

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1600 Amphitheatre Parkway New York WC1 1BA

Phone: 1.800.458.556 / 1.800.532.2112

Fax: 458 761-9562

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